The ChiroSoft product line is one of the easiest software applications to install, learn, and implement. That being said, there are times that getting additional training is an excellent business decision. There are many reasons to consider getting additional training on the software and many features available within the software.
On average, untrained users take up to six times longer to perform the same tasks as trained users.
Training enhances employee retention. An L.H. and Associates Poll reports that employees who say their company offers excellent training have only a 12% interest in leaving that company compared with a 41% margin for those employees that say their company does not offer training.
By getting training on all software features you are truly maximizing your investment. Untrained offices often utilize as little as 30% of the total features in the software. Utilizing more features results in a better return on investment.
Improved customer service. Employees that are not frustrated with their office tools will be happier and more productive when interacting with your patients. In many cases these features will directly enhance your patients experience as well.
ChiroSoft makes available several forms of training for our clients. We are confident that one or more of these options will prove effective in enhancing your investment with us.
Training Tutorial Series - Over 4 hours of audio/visual learning on cd that walk staff through the fundamental features of the software. On your computer watch the software in use as one of our trainers describes what you are looking at. Perfect to give to new staff and to use as a refresher on existing staff. The great part of these is that you purchase them once and can view them over and over again.
Webinars - Typically offered on a monthly basis, webinars are great free resources for users looking to gain extra knowledge on the ChiroSoft billing and practice management software. Webinars are scheduled in advance and cover specific areas of the program such as billing, scheduling, notes, etc.
Personalized Phone/Web Training - Contracted through our Platinum Reseller, Summit Consulting, this venue of training allows your staff a way to have an interactive session with one of the ChiroSoft advanced trainers. This can be a structured session to go over specific topics or simply an open question and answer environment to give your employees what they need to function more effectively.
On-Site Training - Also contracted through Summit Consulting, On-Site Training gives a level of performance coaching and cultivation that can only be found face to face. Perfect for larger offices that have the time to train before implementation. This can be arranged for periods of 1-5 days at a time.
Should you have interest in any of these options please feel free to contact a ChiroSoft representative for more information at 1-877-85-CHIRO.